HEAD OF BUSINESS SERVICES

Douala, Cameroun



ECOBANK CAMEROON S.A. is recruiting a hard Worker, proactive, organized and very dynamic HEAD OF ECOBANK BUSINESS SERVICES ready to work across the national territory. 

MISSIONS 

  • Implementing best practice policies and procedures for Ecobank Business Services activities
  • Providing Health and Safety guidance to ensure that all Ecobank buildings in the affiliates are structurally sound and safe for operations.
  • Managing building projects in the affiliates and providing expertise for their delivery within scope, budget and on time.
  • Participate fully all Group Contracts that Group Ecobank Business Services engage in now and in the future.
  • High level of professionalism and ethical dealings with all Vendors and service providers.
  • Managing Vendor Relationships, Facilities, Travel and Logistic

KEY RESPONSABILITIES 

  • Manage and co-ordinate Procurement and Vendor Management, Facilities, Property, Logistics and Transport to ensure maximum benefit to Ecobank.
  • Ensure Centralization of procurement in the affiliate
  • Deliver cost effective projects so as to achieve departmental, functional, and organizational strategic objectives
  • Provide guide to Management/Stakeholders on the cost benefit analysis of projects.
  • Manage and monitor project finance and cash-flow and maintain financial controls.
  • Liaise with finance to capitalize capital project expense in a timely manner so as to commence depreciation
  • Proactive performance management of external consultants, develop contractors and vendor / suppliers
  • Implement Health and Safety practices to minimize work place injuries/hazards.
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Recognize success and develop talent within the organization, share skills with other areas of business
  • Proactively manage changes in project scope, identify potential crises and devise contingency plans
  • Manage and monitor lease renewals and rent escalations.
  • Provide accurate data on statutory obligations.
  • Develop and update Property Schedule.
  • Build and sustain strong tenants – landlords relationship vital to the success of the business
  • Vet and process Third party payments in a timely and efficient manner to ensure customer satisfaction.
  • Leasing with Statutory Bodies and Government agencies to ensure compliance
  • Manage the archiving system in the affiliate.
  • Manage efficiently all Hard Facility Issues in Ecobank landed properties.
  • Implementation of yearly Planned Maintenance works in all Ecobank buildings.
  • Budget and monitor expenditure to achieve financial targets.
  • Ensure maximum security in all Ecobank buildings.
  • Advice on all risks associated with each of the Ecobank property and provides an action plan to remedy/minimize the risk.
  • Ensure that all Ecobank buildings are safe for use / occupation.
  • Create a conducive and clean environment for staff, customers and visitors.
  • Manage and monitor service providers to ensure that they deliver good service at a reasonable Cost.
  • Focus on regular monitoring standards and thorough training for team members to enable them perform to meet business needs.
  • Exploring, identifying and tracking areas of EBS savings.
  • Successful execution of operational management of all EBS activities in the affiliate. Success to encompass meeting financial targets and “value” criteria whilst delivering a quality employee experience & customer experience for all Ecobank buildings.
  • Achieving efficiency targets for building utilisation and density of occupation.
  • Ensure timely reporting on all lease, valuation, and cost information on all Properties in the affiliate.
  • Ensure efficient utilization of company transport and logistics
  • Recruitment of EBS Staff in the affiliate.
  • Liaising with Group Head EBS for ensuring appropriate EBS Structure for the affiliate.
  • Training, development and motivation of EBS staff.
  • Identify and mitigate operational risks.

PROFILE 

  • Post Graduate Degree e.g. MBA
  • Minimum 10 years post qualification experience
  • Developing and implementing Logistics, Procurement, Facility management, and Property strategies
  • Set business strategy and translate into measurable goals and motivate others to achieve them
  • Professional affiliation to any recognized professional body
  • Excellent leadership skills and Good team player
  • High customer focus and putting Customer first
  • Strong analytical skills, communicator and negotiation Skills
  • Program management skills
  • Good first degree in Property Discipline
  • Actively search out opportunities with major potential service providers
  • Promote open, constructive and collaborative relations
  • Managing staff, contractors and service suppliers
  • Performing through our people, Delivering results
  • Managing a changing environment

   Dateline for submission: April, 18th