Our Client in Kampala, Uganda in the Hotel Industry is looking for a General Manager position to be filled.
Job Purpose
Develop Business plans and tactical action plans to support the achievement of the strategic plan.
Key Responsibilities
· Champion the Strategic planning process.
· Plan, organize, direct, control and coordinate all hotel operations as per the laid down operational policies and procedures.
· Develop and implement quality guest service standards and feedback systems.
· Ensure adequate systems and controls are in place to safeguard the safety and security of guests, employees, and company property.
· Advise the Board on the formulation and implementation of sound financial and operational policies for the hotel.
· Monitor property performance through verification and analysis of guest satisfaction systems and financial reports as well as initiating corrective actions.
· Develop accurate and aggressive long and short-range financial objectives consistent with the Hotel’s mission statement.
· Establish and maintain pro-active human resource functions to ensure employee motivation, training, and development.
· Oversee effective marketing, sales, and operational activities.
· Oversee safety and security of guests and employees.
· Ensure compliance with licensing laws, health and safety and other statutory regulations.
· Develop and manage the organization's budget, financial plans, and forecasts.
· Monitor financial performance, analyze financial statements, and take corrective actions as necessary.
· Identify cost-saving measures and implement strategies to improve financial efficiency.
· Explore revenue generation opportunities and oversee pricing strategies.
· Manage financial risks and ensure financial stability.
Key Requirements
· Degree in Business Management/ Hospitality/Hotel Management
· 7-10 Years of experience in the Hotel Industry / Hospitality, 3 years of which should have been in a Senior Management or Executive role.
· Additional certifications or specialized training in areas such as revenue management, food and beverage, sales and marketing, or human resources can be advantageous.
· In-depth understanding of hotel operations, industry trends, and best practices.
· Familiarity with local market dynamics, competition, and customer preferences.
· Knowledge of relevant laws, regulations, and industry standards.
· Excellent leadership abilities to motivate and inspire teams.
· Strong organizational and time-management skills to effectively handle multiple tasks and priorities.
· Sound decision-making and problem-solving skills.
· Ability to delegate tasks, provide clear direction, and hold employees accountable.
· Effective communication and interpersonal skills to interact with staff, guests, and stakeholders.
· Understanding of financial management principles, including budgeting, forecasting, and cost control.
· Ability to analyze financial data, reports, and performance indicators.
· Familiarity with revenue management strategies to optimize revenue and profitability.
Skills
· Business Strategy
· Market Analysis
· B2B
· Business Development
· Hospitality Industry
· Yield Management